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Privacy Policy

A Legal Disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors.

We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

Privacy Policy - The Basics

The Racquet Lab respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, process, and manage the data of our website visitors and customers.

By using our website or engaging with our services, you agree to the practices described in this Privacy Policy.

We are committed to implementing reasonable administrative, technical, and physical safeguards designed to protect your personal information.

What Information We Collect

We may collect the following types of information:

1. Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Information related to racquet services (string preferences, equipment details, purchase history)

This information is typically collected when you:

  • Place an order

  • Book a service

  • Subscribe to emails

  • Contact us through our website

  • Participate in promotions or events

2. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on site

  • Referral sources

This data may be collected through cookies and similar tracking technologies.

Sharing of Information

The Racquet Lab does not sell personal information.
We may share information with trusted third parties only when necessary to operate our business, such as:

  • Payment processors

  • Shipping carriers

  • Email marketing platforms

  • Website hosting providers

  • Analytics providers
     

These third parties are required to safeguard your information and use it only for the services they provide to us.
We may also disclose information if required by law or to protect our legal rights.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic and user behavior

  • Enhance user experience
     

You may disable cookies through your browser settings, though some features of the site may not function properly.

Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect personal information from unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.


Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

  • Request information about how your data is used
     

To exercise these rights, please contact us at: info@theracquetlab.net


Minors

The Racquet Lab does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.
If you believe a minor has provided personal information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites. We encourage users to review the privacy policies of any third-party sites they visit.


Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised effective date.

Effective Date: 02.08.2026


Contact Information

If you have questions regarding this Privacy Policy, please contact:

The Racquet Lab
12230 SW Broadway St.
Beaverton, OR 97005
info@theracquetlab.net
971.762.2081

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